top of page

Terms and Conditions

Last updated: October 2025

 


These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from floquarterback.com, you agree to these Terms. Please read them carefully before placing an order.

 

1. About Us

​

Flo Quarterback is an independent online retailer offering quality products at competitive prices.
References to “we,” “our,” or “us” throughout these Terms refer to Flo Quarterback, and “you” or “your” refers to the customer or website user.

If you have any questions about these Terms, please contact us at support@floquarterback.com.

 

2. Use of the Website

​

By using our website, you agree:

  • To use it only for lawful purposes.

  • Not to interfere with or disrupt the site’s functionality or security.

  • Not to attempt to gain unauthorized access to our systems.

We reserve the right to restrict or terminate access to our website if we suspect misuse, fraud, or a breach of these Terms.

 

3. Product Information

​

We strive to display our products accurately, including descriptions, prices, and images. However, errors may occur.
If a product is listed with incorrect details (e.g., price, description, or availability), we reserve the right to correct the error or cancel the order before shipping.

All prices are listed in the currency shown at checkout and include applicable taxes where required. Shipping fees are calculated and displayed separately at checkout.

 

4. Orders and Payments

​

When you place an order, you’re making an offer to purchase the products in your cart under these Terms.
Once your payment has been successfully processed, you’ll receive an email confirming your order.

We accept major payment methods such as credit/debit cards, PayPal, and other options displayed at checkout.


All payments are securely processed through verified third-party gateways — we never store your full payment details.

​

We reserve the right to cancel any order for reasons such as product unavailability, pricing errors, or suspected fraudulent activity. If this happens, you’ll be notified and refunded promptly.

 

5. Shipping & Delivery

​

We aim to dispatch all orders as quickly as possible.
Estimated shipping times and delivery fees will be displayed during checkout. While we do our best to meet these timelines, delivery may be affected by factors beyond our control (e.g., postal delays, customs, or weather).

Once an order has been shipped, you’ll receive a tracking number via email.
For more details, please refer to our Shipping & Returns Policy.

 

6. Returns & Refunds

​

We want you to be happy with your purchase. If you’re not completely satisfied:

  • You can request a return within 7 days of receiving your order,

  • But no later than 14 days from the shipping date.

  • Returned items must be unused, unwashed, and in their original packaging.

Once your return is approved and received, refunds are processed to your original payment method within 5–10 business days.

Some items (e.g., personalized or sale products) may be non-returnable. Please review our Returns Policy before purchasing.

 

7. Promotions & Discount Codes

​

From time to time, Flo Quarterback may offer promotions or discount codes.
Unless otherwise stated:

  • Only one code can be used per order.

  • Discounts cannot be applied to past purchases.

  • Certain brands or sale items may be excluded.

We reserve the right to modify or cancel any promotion at any time.

 

8. Intellectual Property

​

All content on this website — including text, graphics, logos, images, and product designs — is the property of Flo Quarterback or its licensors and is protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content without our written permission.

 

9. Limitation of Liability

​

While we strive to provide accurate information and reliable service, Flo Quarterback is not liable for:

  • Any indirect, incidental, or consequential damages;

  • Loss of data, profits, or goodwill arising from the use or inability to use our website or products;

  • Delays, interruptions, or errors beyond our control.

Nothing in these Terms excludes or limits our liability for fraud, death, or personal injury caused by our negligence.

 

10. Privacy

​

We respect your privacy.
All personal information collected during your visit or purchase is handled in accordance with our Privacy Policy.

 

11. Governing Law

​

These Terms are governed by and interpreted in accordance with the laws of United Kingdom.
Any disputes will be subject to the exclusive jurisdiction of the courts in that region.

 

12. Changes to These Terms

​

We may update or modify these Terms from time to time. The latest version will always be posted on our website, with the updated date shown above. Continued use of our site after changes means you accept the revised Terms.

 

13. Contact Us

​

For questions or concerns about these Terms, please contact us at:

📧 Email: support@floqb.co.uk
🕒 Hours: Monday – Friday, 9 AM – 5 PM (EST)

bottom of page