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Privacy Policy

Last updated: October 2025

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At Flo Quarterback, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

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1. Information we Collect 

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We collect information to help us process your orders, improve your experience, and provide better service. The types of information we collect include:

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A. Personal Information 

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When you create an account, make a purchase, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via our payment partners — we do not store your full card details)

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B.Automatically Collected Information 

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When you visit our website, certain data is automatically collected through cookies and analytics tools, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed and time spent on the site

  • Referral source (how you found our website)

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C. Optional Information 

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If you choose to sign up for our newsletter or participate in surveys, promotions, or giveaways, we may collect additional details such as your preferences or feedback.

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2. How we Use Your Information 

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We use your information only for legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Communicating with you about your orders, returns, or support inquiries

  • Sending you updates, promotions, or newsletters (only if you opt in)

  • Improving our website, services, and customer experience

  • Preventing fraudulent transactions and maintaining website security

  • Complying with legal obligations or regulatory requirements

We do not sell or rent your personal data to third parties.

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3. How We Share Your Information 

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We may share your information only when necessary, and always securely, with:

  • Service Providers — such as payment processors, shipping carriers, and analytics providers, who help us operate our business

  • Legal Authorities — if required by law, regulation, or court order

  • Business Transfers — if Flo Quarterback undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that process

All third-party partners are required to handle your information in compliance with data protection laws and use it only for the purposes we specify.

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4. Data Retention 

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We keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., for tax, accounting, or compliance reasons).
When your information is no longer needed, it will be securely deleted or anonymized.

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5. Your Rights 

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Depending on your location, you may have the following rights under data protection laws (such as GDPR or CCPA):

  • Access – Request a copy of the personal data we hold about you

  • Correction – Request correction of inaccurate or incomplete information

  • Deletion – Request that we delete your personal information (“right to be forgotten”)

  • Restriction – Request that we limit how we use your data

  • Data Portability – Request a copy of your data in a transferable format

  • Objection – Object to certain uses of your data, such as direct marketing

To exercise any of these rights, please contact us at support@floqbhat.com. We may require verification of your identity before processing your request.

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6. Cookies and Tracking Technology 

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Flo Quarterback uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences and login details

  • Analyze site traffic and performance

You can manage or disable cookies through your browser settings, though doing so may limit certain website features.

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7. Data Security 

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We take your privacy seriously. All personal information is transmitted over secure SSL (Secure Socket Layer) connections and stored using industry-standard encryption and access controls.


However, please note that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

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8. Third Party Links 

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Our website may contain links to third-party websites or services. Flo Quarterback is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.

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9. Children's Privacy 

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Our website and services are not directed toward children under 16. We do not knowingly collect personal information from minors. If we become aware that a child’s information has been collected, we will delete it promptly.

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10. Changes to this Policy 

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Flo Quarterback may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

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11. Contact Us

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If you have any questions, concerns, or complaints about this Privacy Policy or how your information is handled, please contact us at:

📧 Email: support@floqb.co.uk
🕒 Business Hours: Monday – Friday, 9 AM – 5 PM (EST)

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